Frequently Asked Questions
What Is Your Refund Policy?
- 48 Hours Before Program Start Date (24 hours for clinics): Full Credit on your account or refund with a $20 processing fee
- After Program Start Date: No refunds or credits. Prorated credit due to injury. Example: Doctor prohibits athlete’s participation due to medical reasoning. A prorated credit will be given after Doctor’s Note has been provided.
- Lessons must be cancelled 24 hour in advance to be rescheduled and not be charged. Same day cancellation fee will be charged.
- Summer Camps: Before Camp Start Date: You may transfer to a different week of camp. No refunds are provided. After Program Start Date: No refunds or credits given after the start of the program. Exception: Doctor prohibits athlete’s participation due to injury. Pro-rated credit will be given after Doctor’s Note has been provided.
How do I become a Member?
- The only membership options we have are for Open Gym. Open Gym and memberships are free and allow you to participate during available hours at special prices.
How do I become a Member?
- The only membership options we have are for Open Gym. Open Gym and memberships are free and allow you to participate during available hours at special prices.
