• Sydni Bickford, Girls Basketball sydni.bickford@carolinacourts.com
• Deb Balducci, Volleyball/Sponsorships  deb.balducci@carolinacourts.com
• Anthony George, Owner, Business Operations/Events  anthony.george@carolinacourts.com
• Anthony George, Concord Boys Basketball anthony.george@carolinacourts.com
• Robin Jones, Owner, Finance/Human Resources robin.jones@carolinacourts.com
• Ben Tomerlin, Indian Trail Boys Basketball ben.tomerlin@carolinacourts.com
• Kara Wu, Customer Service/Court Rentals kara.wu@carolinacourts.com

Thank you to our partners who share our mission to invest in the youth of our community.

Click on our partners' picture below to be taken to their website and learn more about their business.

What is your refund policy?

• Before Program Start Date: Full Credit on your account - No refunds 

• After Program Start Date: Prorated credit due to injury or illness. Example: Doctor prohibits athlete's participation due to medical reasoning. A prorated credit will be given after Doctor's Note has been provided.

• Lessons must be cancelled 24 hour in advance to be rescheduled and not be charged.  Same day cancellation fee will be charged.

How do I become a Member?

• The only membership options we have are for Open Gym and Pickleball. Open Gym and Pickleball memberships are free and allow you to participate during available hours at special prices. 

What are the Open Gym Hours? Cost?

• Our open gym hours change weekly. Please click on "open gym" in the upper right hand corner to confirm times. The cost is $6 per person with free membership. 

Do you offer any Programs for Adults?

• We offer Pickleball for adults.

Can I rent the facility for Private Events/Tournaments?

• Yes! Please contact Anthony George for assistance with pricing and availability. 

Do you offer Youth Private Training Lessons?

• Yes! Our Sports Directors set up One On One and Small Group Training with one of our many qualified coaches to assist your athlete in specific skill developments based on your athlete's needs. Follow the links for the sport/location of your choice for more information.

Do you offer need-based Scholarships or Financial Aid?

• Yes! We believe that each child should have the opportunity to reach their full potential in their desired sport. You can fill out the application for a scholarship to see if you qualify for a full or partial scholarship through Carolina Rise Non-Profit.

Do you have Sibling Discounts?

• Yes! In order to qualify, programs must be a minimum of $150. We offer $35 off each additional child.

Do I have to sign a Release Waiver each time we register for a Program/League?

• No, you only need to sign a waiver for the first time you participate. We will keep this on file for the duration of your time with Carolina Courts. 

What are the Minimum Age requirements for your Programs/Leagues?

• It depends on the program. Our Little B-Ballers/Little Ballerettes Basketball and Bronze League Volleyball programs go as young as 5 years old. Please read about our programs on our site to determine what program is suitable for your child. 

Do you have Programs for beginners? 

• Absolutely! Our Little B-Ballers/Ballerettes (Basketball), and Bronze (Volleyball) programs are designed for our beginners of the sport. Registration and program descriptions are available online. 

During School Days Off, does Carolina Courts have Special Hours or Programs for Youth?

• We will typically have open gym during days off from school. Please check our open gym schedule online to see what is available. Click on the Open Gym tab, and your preferred location. We also periodically have volleyball and basketball camps or clinics on days off from school.

Do you need to bring your own ball for open gym or are they are they provided?

• We do provide balls for open gym, if you have a membership card. If you prefer, you are allowed to bring your own ball. We are not responsible for lost or stolen items. All programs do provide balls.

​At what age can you leave your Child without Adult Supervision at Carolina Courts?

• Your child must be 13 years old to be left at the courts without adult supervision. Please advise your children that they are responsible for themselves and their belongings.

Do you offer Birthday Parties at Carolina Courts?

• We do not host birthday parties at either location.

Do you offer Online Registration?

• ​Yes! Please visit the basketball, volleyball and pickleball pages on our website for your sport to register for current offerings. 

What are the Qualifications of your coaching staff?

• Most of our Basketball and Volleyball coaches have high school or college coaching experience. All have some sort of playing experience at the higher level. EVERY Coach is required to pass a background check. If you are interested in a position or are curious about your coach's qualifications, please see the Volleyball or Basketball Director at the facility. 

Can I enter a team in any of your upcoming Leagues?

• Some programs allow for outside teams while others do not. Please contact the Basketball or Volleyball Director at the facility to check. 

Do I have to put down a deposit to rent a court?

• Yes, the full rental amount is required up front for every court rental at the time of booking. 

Do I have to pay Entry Fees to watch the League Games?

• Most Carolina Courts programs do not require admission fees. However, most outside events, and the Attack365 competitive basketball leagues/tournaments, do involve admission fees.

Do you have a Boys Volleyball Program?

• Yes! We have started our first boys volleyball league and we are actively looking to grow participation by boys in volleyball.

Do you have a Girls Basketball Program?

• Yes, we offer both girls and co-ed basketball programs, including competitive Lady Attack365 basketball teams.

Do you invite College Scouts for evaluation of the High School Athletes? Can you help with Athletic Scholarships for your High School Volleyball Players?

• We have access to recruiting agents and we aide in the process of getting our athletes seen by college coaches. Please contact the Volleyball or Basketball Director at your location for more assistance. 

What is your inclement weather policy?

            Due to inclement weather the first cancelled program/event will not be made up.  After that, we will make up the missed program/event if the schedule allows.  If we decide to hold program/event parents should still be empowered to make decisions that they feel which are best for there families given to where they live.  

Admission Fees – Frequently Asked Questions

Why do you charge admission fees for competitive leagues and/or tournaments and what drives the cost?

Admission fees (along with team registration fees) cover the costs of operating the league or tournament. Operating costs are higher for competitive tournaments relative to most school, church or recreational leagues. Our competitive leagues and tournaments do not benefit from tax dollars or charitable support, and we therefore must cover the full operating costs of leagues and tournaments, which include:

• Referees
• Scorekeepers
• Trainers (when applicable)
• Admissions staff
• Facility set-up, cleaning and re-set
• Registration and league/tournament software
• League/tournament management (scheduling, brackets, issue resolution)
• Operating costs for Carolina Courts facilities (includes mortgage, property taxes, insurance, computer & phone systems, utilities, landscaping, maintenance, repairs, equipment and customer service personnel)
• Rent and supervisor fees for any use of outside (non-Carolina Courts) facilities such as school or church gymnasiums

How do your admission fees compare to similar leagues or tournaments?

For leagues or tournaments that are run by Carolina Courts, we strive to keep our admission fees at or below comparable leagues or tournaments. We constantly monitor admission fees at other competitive leagues and tournaments.

Some tournaments or leagues held at Carolina Courts facilities are managed by third party event operators who lease the facility from Carolina Courts. In those cases, Carolina Courts has no control over admission fees at third-party managed events.

What happens to any net profits?

Our competitive leagues and tournaments are managed by Carolina Rise, a 501(c)3 charitable organization. Any remaining net proceeds from admission fees, after covering expenses, are retained by Carolina Rise and utilized to provide needs-based athletic scholarships in our local communities. The scholarship application for Carolina Rise is available at www.carolinacourts.com.